Frequently Asked Questions

 

Do you rent out cycling shoes?

No, but we offer baskets that allow you to clip into the pedals while wearing your own athletic shoes.

Do you rent out yoga mats?

We offer yoga mats for free!

Do you offer blocks and straps?

Yes! Our yoga room is fully equipped with blocks, straps, and blankets.

How can I sign up for a class?

You can book your class through our Android or iPhone app (YogaCycle) or on our schedule page. You can also call us at (424) 456-4161.

What is your late policy?

Sometimes students may arrive late, which is okay as long as it's within the first 5 minutes of class. If there is a waitlist for the class you're signed up for, we will remove you from the roster and give a waitlisted student your spot after 5 minutes. 

What is your cancellation policy?

If you cancel your class reservation within 4 hours of class there is a penalty. If you are an auto-pay member, you will be charged $15 to the card you have on file. If you are on class packages, a class will be deducted as if you had taken the class. To cancel a class, you can use the website or app. You may also call the studio and speak to the front desk. Voicemails and emails will NOT be accepted. 

Do you offer water?

We have water fountains onsite and we offer bottled water for $1.

Do you offer sweat towels?

Sweat towels are available for free. Simply grab one before your class and throw it in the bin on your way out. We do not offer bath towels for the showers.

 

Do you offer lockers?

Yes! Our lockers have coded keypads so you don’t need to bring your own lock.

Do you have showers on site?

Yes! Our studio has four showers, stocked with shampoo and soaps. We also offer hair dryers. We do not offer bath towel rentals.

What type of pedals do your bikes have?

Our bikes are equipped with SPD and LOOK pedals.

Do I need to sign up for classes in advance?

We welcome all drop-ins, but please note that some classes could be filled and you might not be able to get a spot, so signing up in advance is a good idea.

I’ve never taken a yoga/indoor cycling/TRX class. What should I expect?

Our instructors are thoroughly skilled in introducing beginners to their class and routine. We hope that you will feel comfortable! You can also check out our first class page to see our tips and advice.

Do you suggest any additional equipment to make my workout even better?

If you want to take your performance to the next level, we encourage you to buy a heart rate monitor. You can get one at Triathlon Lab.

Where can I buy indoor cycling shoes?

We suggest to buy cycling shoes at Helen’s Cycles or at Triathlon Lab. You can mention YogaCycle with your purchase and get a 10% discount!

How early should I arrive?

If it’s your first class, we suggest coming 15 minutes early. If you already know your way around the studio, 5 minutes is enough.

What should I wear?

We suggest fitted clothing. For more info see our first class page.